Industry

Cybersecurity for Manufacturing Companies

In short: Most manufacturers we work with run an on-premise ERP, a plant, an office and a warehouse on links that were never designed to carry them - and are now being asked by an export customer to prove the whole thing is secure.

The three things that bring manufacturers to us

An OEM or export customer has sent a supplier security questionnaire. Twelve or more pages asking about penetration testing, patching, access control and incident response. The contract renewal is conditional on answering it, and nobody in the plant office knows what half of it means. This is now the most common reason a manufacturer calls us.

The firewall is at end of life. It was installed years ago by a vendor who has since moved on, the rule base has never been reviewed, and the renewal quote does not obviously match what the business actually needs today - usually because the business has added a site since.

Production stopped, or nearly did. A link dropped between plant and head office, or a machine on the office network picked something up. In manufacturing the cost is not abstract: it is a shift of lost output, and everyone in the building knows it happened.

Why a manufacturing network is harder than an office network

A typical office has one site and one class of user. A manufacturer has a plant, an administrative office, often a warehouse or a second unit, and an ERP that cannot move to cloud because it is tied to on-premise systems and to how the shop floor actually works. The links between those sites carry production data, not just email.

On top of that, the network usually grew rather than being designed. A switch added when a line was installed. Wi-Fi extended with consumer access points to reach the far end of a shed. A supplier given remote access once and never removed. The result is a flat network where a compromised laptop in accounts can reach the ERP server, the CCTV recorder and the machine that prints dispatch labels.

What we do

What we do not do: we work on the IT network, not the plant floor. We do not configure PLCs, SCADA systems or machine controllers, and we will tell you plainly when a requirement crosses into operational technology so you can bring in a specialist. Being clear about that boundary is more useful to you than pretending otherwise.

Where we work

We are based in Airoli and attend site across the Navi Mumbai and Thane industrial belt - Turbhe, Rabale, Mahape, Taloja and Ambernath - as well as Mumbai. Remote work is delivered anywhere in India, but for a manufacturer we usually want to walk the site at least once. You cannot design a network for a shed you have never stood in.

Frequently asked questions

Will testing disrupt production?

No. Testing is scheduled in agreed windows and we do not run anything designed to crash a system. Where a test carries any real risk to a live service we tell you first and you decide. Most clients carry on producing normally throughout.

Our ERP is on-premise and cannot move. Is that a problem?

The opposite. On-premise and hybrid infrastructure is exactly the environment we are built for. Our work is infrastructure-led, so a business running its own servers and network is a better fit for us than one running entirely in cloud.

Can you give us a report our customer will accept?

Yes. The report is written to be sent onward, with an executive summary for a non-technical reader and a technical section for whoever implements the fixes. If your customer requires a particular format, tell us and we will match it.

Do you handle machine and plant-floor equipment?

No. We work on the IT network - servers, firewalls, links, workstations and Wi-Fi. PLCs, SCADA and machine controllers are operational technology and need a specialist in that field. We will say so clearly rather than take on work outside our competence.

Been sent a security questionnaire you cannot answer?

Thirty minutes on the phone and we will tell you what it takes to answer it properly, and what that costs. On-site across the Navi Mumbai and Thane industrial belt.

Book a free consultation