Industry

Cybersecurity for Logistics & Freight Companies

In short: Logistics runs on links. When the connection between a yard and head office drops, documentation stops, billing stops and containers sit - which is why network reliability and network security are the same conversation in this industry.

Why logistics networks fail differently

A freight forwarder or CFS operator is multi-site by definition: a head office, one or more yards or container stations, often a warehouse and a branch near the port. Those sites are rarely in places with good connectivity, and they frequently run on whatever broadband was available when the site opened.

The systems that matter - customs filing, EDI to shipping lines, the transport management system, the weighbridge - are unforgiving about connectivity. A link that drops for ten minutes does not merely inconvenience someone; it stops a document being filed, which stops a container moving, which is a cost somebody will notice by the end of the day.

The workaround staff invent is always the same, and it is always a security problem: files emailed to personal accounts, shared drives opened up so the yard can reach them, remote access left permanently on for a vendor who set something up once.

The sector is actively targeted

Logistics has become one of the more attractive targets for ransomware operators in India, for a straightforward commercial reason: the cost of downtime is immediate and visible, which makes a victim more likely to pay quickly. A business that cannot release cargo is under pressure in hours, not weeks.

What we do

Where we work

We are based in Airoli, which puts us close to the corridor most of this industry operates in - JNPT and Nhava Sheva, the CFS and ICD cluster around Panvel and Uran, the warehousing belt at Bhiwandi, and the freight offices across Navi Mumbai and Mumbai. We attend site across that area and deliver remotely across India.

Frequently asked questions

Can you connect sites without replacing our internet lines?

Usually yes. SD-WAN works over the broadband and leased lines you already have, and can combine two cheap links into something more reliable than one expensive one. We work out what your sites actually need before recommending any change to your connections.

Our yard office has poor connectivity. Can anything be done?

Often, yes - by combining links, adding a backup connection on a different medium, or prioritising the traffic that actually matters so customs filing and TMS access keep working even when the link is congested. We will tell you honestly if the location is the limiting factor.

A customer is asking for evidence of security. What do they usually want?

Normally a recent penetration test report and answers about patching, access control and backups. We produce the report in a form a customer's procurement or IT team will accept, and we will help you answer the questionnaire that comes with it.

We operate around the clock. Do you?

No, and we would rather say so. We are a small engineering team working business hours, with a response commitment of one working day and a named engineer who answers. Cutover work is scheduled outside your peak hours by arrangement. If you need a genuine round-the-clock manned desk, you need a larger provider and we will tell you that.

Links dropping, or a customer asking questions?

A short call will tell you whether the fix is a network problem, a security problem, or both. We work across the JNPT, Panvel and Bhiwandi corridor.

Book a free consultation