Buy a firewall or subscribe? Owning one vs firewall-as-a-service

By Aaryan Gupta, Chief Sales Officer · 5 min read · Published
Short version: If someone in-house can run a firewall properly and you prefer to own your assets, buying usually makes sense. If you have no firewall engineer, change access often or want one predictable monthly cost, firewall-as-a-service is usually the better fit. Either way, compare the cost over three years rather than the first invoice, and get the scope, response times and exit terms in writing.

Most firewall decisions start with an appliance quote. A better question comes first: do you want to own and run a firewall yourself, or pay for one to be run for you every month? This guide compares the two on cost, effort and risk.

What you pay for when you own a firewall

The recurring costs come back year after year, which is why comparing first-year prices is misleading. Renewals are also where quotes most often go wrong: a renewal is frequently a reorder of what was bought three years ago at today's prices, including features nobody uses. See before you sign the firewall renewal.

What firewall-as-a-service covers

With firewall-as-a-service, you pay a monthly fee and the provider runs the firewall for you. Our firewall-as-a-service is a monthly agreement in which we own the appliance lifecycle: sizing, deployment, rule changes, firmware and periodic policy review, on Sophos, Fortinet or WatchGuard. It is built for businesses that need enterprise firewalling without hiring a firewall engineer.

What changes for you is mostly commercial: one predictable monthly cost instead of a purchase followed by renewals, and rule changes and updates handled as part of the service instead of waiting for someone in-house to find the time.

Side by side

Buy and run itFirewall-as-a-service
How you payUpfront purchase, then yearly renewalsOne monthly fee
Rule changesYour team, or a partner per request or under an AMCHandled by the provider as part of the service
Firmware and policy reviewsYour responsibilityIncluded
Sizing as you growEasy to miss at renewal timePart of the lifecycle the provider manages
Best whenYou have firewall skills in-house and prefer to own assetsYou have no firewall engineer, change often, or want a predictable cost

When buying makes sense

When subscribing makes sense

Questions to ask before you sign either

  1. How are rule changes requested, and how quickly are they made?
  2. Who updates the firmware, and how soon after a security fix is released? Attackers move quickly on firewall and VPN flaws, as the Ivanti and Cisco cases in October 2026 showed.
  3. What exactly is included, and what is billed extra?
  4. What happens at the end of the term: who keeps the configuration, and what happens to the appliance?
  5. How can the price change at renewal?
  6. What reports will you receive, and how often?

A word on the accounts

A purchase and a monthly service are treated differently in your accounts and budgets, as capital or operating spending. Which suits you better depends on your business, so ask your CA how each would be treated for you.

For firewall projects, we quote a fixed price in writing before anything starts, with the appliance and the work shown as two separate numbers, so you can compare the two models on real figures.

Frequently asked questions

What is firewall-as-a-service?

A monthly agreement in which a provider runs your firewall for you. With NexusSec it covers sizing, deployment, rule changes, firmware and periodic policy review, on Sophos, Fortinet or WatchGuard.

Is buying a firewall cheaper than firewall-as-a-service?

It depends on how long you keep the appliance, which subscriptions you need and whose time runs it. Compare the total over three years, including renewals and the cost of changes, not just the first invoice.

Do we still need an AMC if we buy a firewall?

Most businesses that own a firewall need someone for changes, troubleshooting and updates, whether that is an in-house engineer, an AMC or paying per job.

Can we move from owning a firewall to a service later?

Often, yes. A good point to switch is renewal or end of support, when you would be paying again anyway.

Not sure which model fits?

We will set out both options for your network side by side, with the costs over three years, so you can decide on numbers rather than first invoices.

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